Shipping Policy

Thank you for choosing Grinaf. We are committed to delivering your home essential linens safely and on time. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. In the event of a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We strive to provide the most reliable and cost-effective shipping options.

• Standard Shipping: Typically takes 5-7 business days after processing.

• Express Shipping: (If available) Typically takes 2-4 business days after processing.

• Free Shipping: We offer free shipping on select items or orders above a certain value, as indicated on the product pages or at checkout.

Note: Delivery delays can occasionally occur due to unforeseen courier issues or weather conditions.

3. Cash on Delivery (COD)

We are pleased to offer Pay on Delivery (COD) for most locations. Please ensure that someone is available at the provided address to make the payment and collect the shipment.

4. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your package directly through our courier partner’s website.

5. Delivery Address & P.O. Boxes

Please ensure the shipping address provided is accurate and complete. Grinaf is not responsible for orders delivered to an incorrect address provided by the customer. Currently, we do not ship to P.O. boxes.

6. Damages & Issues

Grinaf takes great care in packaging our textiles (Mattress Covers, Duvets, Dohars, etc.) to ensure they arrive in perfect condition.

• If you receive your order damaged, please contact our support team immediately at info@grinaf.com or call +91 8368383226.

• Please save all packaging materials and damaged goods before filing a claim. Providing photos of the damaged packaging helps us resolve the issue faster.