Privacy Policy
Privacy Policy
Privacy policy
Last Updated: 11-12-2026
Welcome to www.grinaf.com (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information in accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable Indian laws including the Digital Personal Data Protection Act, 2023.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website www.grinaf.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide better services and improve your shopping experience. Types of information collected include:
- Personal Information You Provide:
Name, email address, phone number, billing and shipping address, payment information (credit/debit card, UPI, etc.), order details, account credentials. - Automatically Collected Information:
IP address, browser type, device information, browsing behavior on our Site through cookies and similar technologies. - Third-Party Information:
Information from third-party services such as payment gateways, logistics providers, and analytics tools.
2. How We Use Your Information
Your information is used for the following purposes:
- Processing and fulfilling your orders.
- Managing your account and customer support.
- Communicating order updates, promotions, and relevant offers.
- Improving our website functionality and user experience.
- Detecting and preventing fraud or unauthorized transactions.
- Complying with legal and regulatory obligations.
3. Legal Basis for Processing (Where Applicable)
We process your personal data based on your consent, to fulfill contractual obligations, for compliance with legal requirements, and legitimate business interests such as fraud prevention and service improvement.
4. Sharing Your Information
We may share your information with:
- Service Providers: Payment processors, delivery partners, IT service providers, and marketing agencies who assist in operational functions.
- Legal Authorities: If required by law or to protect rights, property, or safety.
- Business Transfers: In case of merger, acquisition, or sale of assets.
We ensure these parties protect your data privacy and use the information only for specified purposes.
5. Data Security
We implement reasonable security measures such as encryption, secure servers, access controls, and regular audits to protect your information from unauthorized access, alteration, or disclosure.
6. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. Your Rights
You have rights regarding your personal data including:
- Accessing the information we hold about you.
- Correcting or updating your information.
- Objecting to or restricting processing.
- Withdrawing consent where applicable.
- Requesting data deletion.
To exercise these rights, please contact us at the details below.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements.
9. Children’s Privacy
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from minors without parental consent.
10. International Data Transfers
If your data is transferred outside India, we ensure adequate safeguards consistent with applicable laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users by posting the updated policy on our Site with a revised effective date.
13. Contact Us
For any questions or requests regarding this Privacy Policy or your personal data, please contact:
Grinaf Industries
57, Godrej Industrial estate, MG road, Piplehda, Dasna Masuri, 201015
Email: info@grinaf.com
Phone: +91-8368383226
By using our Site, you consent to this Privacy Policy and the processing of your personal data as described above.